Refund Policy

Refund Policy

We offer returns and refunds assuming that the product has not been opened. Once the package has been opened the product is no longer available for refund.

If you want to return a product that has not been opened, please email us at noblescentzbusiness@gmail.com

Order Cancellation

If you change your mind about your order you can have your order cancelled, unless the order has been shipped. Once an order is shipped it is unavailable for cancellation.

Damaged Orders

If you received a defective item please email us at noblescentzbusiness@gmail.com You will either be refunded or resent a new item. Please make sure to include proof of damage in your email.

Notes about Refunds

If you have not opened your package and receive a refund you will receive a return label. This must be placed on the package and done correctly. It is also noteworthy that your refund could take up to 30 days to process and will go through the same payment processor by which it was purchased.